As Chipotle gears up for its busiest time of the year, known as burrito season, the fast-casual restaurant chain has turned to artificial intelligence to optimize its recruiting efforts. The company has introduced an AI-powered recruiting agent named Ava Cado to streamline the hiring process.

Enhancements in Recruiting Efficiency

Chipotle’s innovative approach with Ava Cado has drastically improved its recruitment metrics:

• Application processing time decreased from 12 days to just 4 days.
• Applicant flow has nearly doubled.
• Application completion rates increased to 85% from around 50%.

The Role of Ava Cado

Ava Cado is designed to engage with candidates by answering questions about employment at Chipotle, collecting essential information, scheduling interviews, and extending job offers. This not only simplifies the candidate experience but also allows store managers to focus more on daily operations.

Future Hiring Goals

With plans to hire 20,000 employees this spring, Chipotle aims to capitalize on its automated recruiting system to attract top talent efficiently. The company has also made a commitment to employee development, offering debt-free education and clear pathways for promotion.